I was hired by Sophia Sum, the office Paralegal, to serve documents on their behalf.
Her instructions were to serve one individual in Idaho.
She did not give any special instructions, so I delivered the documents and sent her the affidavit with my invoice.
She then denied payment for my services stating that the wrong person was served.
I sent her a copy of IDAHO LAW and explained to her the serve was good.
Her attitude was extremely unprofessional, very hostile, snotty, and "know it all" which is not acceptable in any business.
She would not be employed in my business!
I am sure this bad attitude has been seen by others as well.
I doubt the "Boss" saw the 30 line email exchange, which shows her inept attitude.
It is imperative to have a professional, qualified paralegal on your staff as they typically do the preparation for the attorney.
So before you hire this company or work for them, I would think twice about the quality of work if Sophia is your contact.
I appreciate Al, he’s honest, fair, smart and cares about his clients. Al has always done a fine job every time I've hired him. just wanted to add I needed his help again recently with a realestate sale and he was extremely helpful and I ended up with more money in my pocket thanks to his advice. I’m happy to have Al in my corner when needed.
Doesn't call back promptly. Have been trying to speak with him for over a week with no responses other than he will call you back later "today" or "I'll make sure he calls you back today" from a secretary with no follow through. I suggest finding another lawyer if you are looking for someone with follow through.
C Greenfield
a year agoI was hired by Sophia Sum, the office Paralegal, to serve documents on their behalf. Her instructions were to serve one individual in Idaho. She did not give any special instructions, so I delivered the documents and sent her the affidavit with my invoice. She then denied payment for my services stating that the wrong person was served. I sent her a copy of IDAHO LAW and explained to her the serve was good. Her attitude was extremely unprofessional, very hostile, snotty, and "know it all" which is not acceptable in any business. She would not be employed in my business! I am sure this bad attitude has been seen by others as well. I doubt the "Boss" saw the 30 line email exchange, which shows her inept attitude. It is imperative to have a professional, qualified paralegal on your staff as they typically do the preparation for the attorney. So before you hire this company or work for them, I would think twice about the quality of work if Sophia is your contact.
Rob
7 months agoI appreciate Al, he’s honest, fair, smart and cares about his clients. Al has always done a fine job every time I've hired him. just wanted to add I needed his help again recently with a realestate sale and he was extremely helpful and I ended up with more money in my pocket thanks to his advice. I’m happy to have Al in my corner when needed.
Jim Gerner EA
10 years agoDoesn't call back promptly. Have been trying to speak with him for over a week with no responses other than he will call you back later "today" or "I'll make sure he calls you back today" from a secretary with no follow through. I suggest finding another lawyer if you are looking for someone with follow through.
Ryan Haddock
8 years agoWorks diligently and quickly to accomplish client goals. Has been a part of numerous real estate/business transactions and would recommend.
Tyson Yi
6 years agoI've known Al and Aaron to work tirelessly to do only work that they can stand by and be proud of. Truly upstanding citizens.