Stay away from this firm! This firm clearly doesn't care about the customer needs. Very poor experience with scheduling a consultation call with them and the follow through.
Their overall methodology is to throw technology at you (questionnaires, fill out forms etc.) to help streamline their process. They don't care about your needs and want to put you through their "pipeline".
Pay heed to some of the other poor google reviews on this site about this firm. They are unlike any other professional law firm I have interacted with.
If i could give negative stars i would.. this is one of the worst possible law firms to try to have business with...
I had a v simple task of getting a basic will written, i reach out to the law firm. .they give me a questionairre to fill and give me a date after a few months.. I fill up the questionaire, pay the money and wait for my date
A week before my appointment, they call back asking that if i can reschedule owing to some issues at their end, i agree. .but the next date is months later.. i agree since i am in no hurry. I ask them if they can confirm that they have all the docs and details at their end in the meantime and get a confirmation..
With a week left for appointment, i had a medical emergency and had to go to ER for surgery and was not checking my mails..
They sent a mail that they need more details and in less than 48 hours sent another mail saying, they have cancelled my appointment.. as the doc was not submitted... something they could have checked and replied to months ago...not even a call..while happily sitting on the money i paid months ago
Pretty neat scam i must say!!
Our experience with Vijay and his office was disappointing and frustrating. In my opinion, it seems like Vijay's practice is designed for clients who fit within a streamlined, cookie-cutter process, where volume is prioritized over individualized service—at least this was the impression we received from his front office staff. Despite being told by our legal plan that the wait time would be up to 3 weeks, we were informed after contacting the office that we would need to wait 9 weeks for an appointment. When we tried to gather basic information about the services provided, the paralegal, Grace, was curt and unwilling to engage in a conversation about whether Vijay could handle our specific needs. This lack of transparency made it difficult for us to make an informed decision about whether working with Vijay would be the right fit. Ultimately, after a long wait, we were told that Vijay would not be able to assist with our estate planning. The entire process felt inefficient and left us feeling as though our concerns were not taken seriously.
In my opinion, Vijay would benefit from improving the training of his front office staff to handle situations like ours more professionally. While I understand that Vijay may have had positive experiences with other clients, this was certainly not the case for us. Having worked with many attorneys over the years, I can confidently say that this was not a typical experience.
Working with Grace and Vijay on our family's estate plan was super streamlined and the price was very reasonable! The online templates provided to start the process were easy to follow, our subsequent calls were very informative and meeting in person to sign the final documents was super organized. Highly recommend working with this firm!
We really enjoyed working with Vijay and Grace. They communicated clearly, answered all of our questions, and were very kind. The information we provided through their online portal seemed to make the estate planning process easier, and I really appreciated how thorough the paperwork was (and Vijay's explanation of it). Their office has a ton of parking, which was a nice perk when we had to go for the signing!
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K R
a month agoStay away from this firm! This firm clearly doesn't care about the customer needs. Very poor experience with scheduling a consultation call with them and the follow through. Their overall methodology is to throw technology at you (questionnaires, fill out forms etc.) to help streamline their process. They don't care about your needs and want to put you through their "pipeline". Pay heed to some of the other poor google reviews on this site about this firm. They are unlike any other professional law firm I have interacted with.
Swati Garg
4 months agoIf i could give negative stars i would.. this is one of the worst possible law firms to try to have business with... I had a v simple task of getting a basic will written, i reach out to the law firm. .they give me a questionairre to fill and give me a date after a few months.. I fill up the questionaire, pay the money and wait for my date A week before my appointment, they call back asking that if i can reschedule owing to some issues at their end, i agree. .but the next date is months later.. i agree since i am in no hurry. I ask them if they can confirm that they have all the docs and details at their end in the meantime and get a confirmation.. With a week left for appointment, i had a medical emergency and had to go to ER for surgery and was not checking my mails.. They sent a mail that they need more details and in less than 48 hours sent another mail saying, they have cancelled my appointment.. as the doc was not submitted... something they could have checked and replied to months ago...not even a call..while happily sitting on the money i paid months ago Pretty neat scam i must say!!
Randy Levitt
a year agoOur experience with Vijay and his office was disappointing and frustrating. In my opinion, it seems like Vijay's practice is designed for clients who fit within a streamlined, cookie-cutter process, where volume is prioritized over individualized service—at least this was the impression we received from his front office staff. Despite being told by our legal plan that the wait time would be up to 3 weeks, we were informed after contacting the office that we would need to wait 9 weeks for an appointment. When we tried to gather basic information about the services provided, the paralegal, Grace, was curt and unwilling to engage in a conversation about whether Vijay could handle our specific needs. This lack of transparency made it difficult for us to make an informed decision about whether working with Vijay would be the right fit. Ultimately, after a long wait, we were told that Vijay would not be able to assist with our estate planning. The entire process felt inefficient and left us feeling as though our concerns were not taken seriously. In my opinion, Vijay would benefit from improving the training of his front office staff to handle situations like ours more professionally. While I understand that Vijay may have had positive experiences with other clients, this was certainly not the case for us. Having worked with many attorneys over the years, I can confidently say that this was not a typical experience.
Ryan Darcey
a year agoWorking with Grace and Vijay on our family's estate plan was super streamlined and the price was very reasonable! The online templates provided to start the process were easy to follow, our subsequent calls were very informative and meeting in person to sign the final documents was super organized. Highly recommend working with this firm!
Mariana Preciado
a year agoWe really enjoyed working with Vijay and Grace. They communicated clearly, answered all of our questions, and were very kind. The information we provided through their online portal seemed to make the estate planning process easier, and I really appreciated how thorough the paperwork was (and Vijay's explanation of it). Their office has a ton of parking, which was a nice perk when we had to go for the signing!