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4.4
42 reviews
  • Beth W
    Beth W
    2 weeks ago

    I hired OlsenDaines for my bankruptcy case in 2025. I would not recommend them, after my experience. TL;DR: My lack of confidence in OlsenDaines' data management and organization, as well as staff training and communication, is why I can't recommend them. Your priorities may be different than mine, so here's a breakdown. __The Good:__ They allow you to pay in installments. Total cost was in line with the standard/average (just over $2,000). The lawyer himself was competent, attentive, and personable. We only met once (to review and sign documents), and he ensured that documentation was comprehensive and that I knew what to expect. There was follow-up after the trustee meeting, so I didn't have to wonder. __The Bad:__ I've never dealt with a more chaotic and incompetent office staff. I started off with one assistant (who requested a specific set of documents from me), then a month later was handed off to someone who appears to be disconnected from the process entirely. This person was unable to track what items I'd sent and which I needed to send. Every few weeks, they'd email saying they needed something which I'd already sent. When I pushed back, they'd say they needed something else, totally different, now. They'd ask for things that didn't apply to my case, I'd explain why I couldn't provide those, they'd say OK....then 3 weeks later ask for that same thing. They didn't understand what they were asking for, or why. "The lady who does our filing said so" was the answer on more than one occassion. This meant that I was repeatedly forced to do work they could (and should) have done, like list out every paystub I submitted to them on a spreadsheet, which it turns out they didn't actually need. Even after I paid in full and submitted all the documents requested, they delayed filing and continued to ask me to submit more things (including items I'd already submitted). So apparently the person asking for sensitive personal information didn't have visibility into the data they'd already collected. If they don't have established processes and tools to manage my data, I assume they also aren't protecting it. I was handed off to yet another person after the filing, to sign paperwork. And yet *another* person sent me an update on the case and asked me to leave a review. None of these individuals are who I spoke with initially on the phone, when I hired OlsenDaines. None of them explained why I was being handed off to them. And none of them laid out what to expect from their office during the process--so each handoff was a worrying surprise.

  • Engjell Vrapi
    Engjell Vrapi
    a year ago

    Great Company with an amazing staff. They made everything so easy with prompt responses every time. Online portal to upload documents. Ella did an amazing job guiding me through all the paperwork I needed to submit. Law can be very intimidating but at OlsenDaines they strike to put you at ease and assure results for your particular situation. Meeting with Tim was also a very pleasant experience. Highly recommend the Law Firm.

  • Book Keeping
    Book Keeping
    8 years ago

    Tim & Kevin were a HUGE help in this very scary process! They were very knowledgeable and friendly. They were always quick to answer my questions and got things done quickly and made me comfortable. They were upfront & honest and the whole staff was great no matter what my need was. Even after everything was done & taken care of Kevin is VERY QUICK to respond to my questions, needs and always does it with a great attitude which I truly appreciate. I highly recommend Olsen-Daines with your future financial success.

  • Stough Future
    Stough Future
    8 years ago

    Great follow up and very helpful. They offer the tools and resources to their clients that are needed to be successful both before and after the bankruptcy. The price was fair and realistic and they actually approach their clients as customers and offer good customer service, which is rare with attorneys. I'd definitely recommend Olsen Daines. Thanks again fellas.

  • Ed Duarte
    Ed Duarte
    8 years ago

    Tim with Olsen Daines was there for every step of our process. He/they were upfront, honest and trustworthy. Their team of professional attorneys and staff were genuinely looking out for in the best interests of their clients. Going through a difficult situation is never easy so make the right decision and choose Olsen-Daines with your future financial success.

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